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Virtualization isn’t as complex as you think

Virtualization isn’t as complex as you think

Explaining the concept of virtualization is no easy task, and failed attempts to do so have left it with an undeserved reputation. We want to set the record straight about this technology’s many benefits by dispelling the four most common misconceptions. Myth #1 – Virtualization is too expensive for SMBs Many people assume that the […]

Flash to be stopped in Office 365

Flash to be stopped in Office 365

If you are one of the few Office 365 users who embeds Silverlight, Shockwave, or Flash content in your documents, your pastime will soon be a thing of the past. Over a week ago, Microsoft announced that Office 365 would completely block said media by January 2019. Microsoft recently announced plans to eventually stop the […]

How to defend against insider threats

How to defend against insider threats

First off, what is an insider threat in healthcare? An insider threat is an individual inside an organization discovered to have been accessing healthcare records without authorization. Healthcare companies must take steps to reduce the potential for insider threats, which is their top source of security incidents. #1 Educate – The workforce (meaning all healthcare […]

Malware hits 500k IoT devices, Talos reports

Malware hits 500k IoT devices, Talos reports

A week ago, leading cyber threat intelligence team Cisco Talos reported that no less than 500,000 IoT devices in up to 54 countries were infected by new malware called VPNFilter. An earlier version, believed to be launched by a nation-state, targeted Ukraine. How VPNFilter Works Talos cited the vulnerable devices as Linksys, MikroTik, Netgear, and […]

How WP security updates impact your site

How WP security updates impact your site

WordPress (WP) websites require routine updates to keep up with user demands. Some of WP’s most critical updates are security patches, which protect sites from various cyberattacks. But why does your website sometimes act up when you finish running an update, and how can you prevent it? Be cautious with updates In 2017, WP issued […]

How AI improves customer service

How AI improves customer service

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that enhance customer service: machine learning […]

The lowdown on virtualization and the cloud

The lowdown on virtualization and the cloud

Virtualization and cloud computing are sometimes used interchangeably, and it’s easy to see why people confuse the two. To set the record straight, virtualization is NOT cloud computing. But these two revolutionary technologies often overlap. Virtualization Imagine a company with five servers, each assigned a single task such as storage, email, etc. If one day […]

5 new features for Outlook

5 new features for Outlook

Lately, Microsoft has given some love to Outlook — not just the desktop app, but also the web and app versions. In fact, they just released a bunch of new and improved features. Let’s take a look. #1 RSVP Outlook makes it fairly simple to invite people to a meeting, but now it will also […]

Don’t give social media hackers a chance

Don’t give social media hackers a chance

Pranksters, malicious attackers, extremists — hackers come in different forms, but they all have one thing in mind: compromising your online privacy and security. Some of them specialize in hacking social media, but don’t fret; there are several things you can do to protect your Facebook or Twitter account. Lockscreens exist for a reason Make […]

Value is in the process

Value is in the process

The commonality we share in our businesses and organizations is that we all take something, add value to it and deliver it to the marketplace with our own unique flare. The differences are typically related to how we do it, how much value we add, how efficient we are and the approach we take.